topic Re: moblie in Sky Mobile

moblie

1954eamonn — Thu, 19 Mar 2026 12:42:13 GMT

Hello can any one help I have a sky sim for Moblie, dont get a sigmal at all in house sky said I should had now for 3 months and still not working on an 1 year contract

Re: moblie

caesarome — Thu, 19 Mar 2026 13:03:50 GMT

@1954eamonn

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: moblie

Daniel0210 — Thu, 19 Mar 2026 13:16:30 GMT

@1954eamonn

Any relevant information showing on this link

https://www.sky.com/help/articles/service-status-sky-mobile

It may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.

Re: moblie

1954eamonn — Thu, 19 Mar 2026 13:21:21 GMT

Have done all this no help

Re: moblie

caesarome — Thu, 19 Mar 2026 13:22:20 GMT

Are you able to try the sim in another phone to see if it works ?

Re: moblie

Daniel0210 — Thu, 19 Mar 2026 13:23:10 GMT

@1954eamonn

You need to contact Sky then. They may suggest sending you a replacement SIM card in case yours is faulty.