https://helpforum.sky.com/t5/Sky-Mobile/Mobile-upgrade/m-p/5234312#M288110 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2851821">@Jim80</a>&nbsp;wrote:<BR /> <P><SPAN>is there anyway to request a callback&nbsp;</SPAN></P> <HR /></BLOCKQUOTE> <P>I'm afraid not, battling the bot on 150 is the only way to get to talk to someone.</P> Wed, 18 Mar 2026 19:14:39 GMT caesarome 2026-03-18T19:14:39Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-upgrade/m-p/5234306#M288109 <P>Anyone have issues trying to upgrade their mobile device..... lets me get all the way to basket and then won't complete</P><P>&nbsp;</P><P>have tried 150 but the prompts won't allow me to get far enough to speak to an advisor and hangs up on me which I can tell 4 times round is rather infuriating and probably best I don't speak to anyone right now.&nbsp;<BR /><BR /></P><P>is there anyway to request a callback&nbsp;</P> Wed, 18 Mar 2026 19:06:52 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-upgrade/m-p/5234306#M288109 Jim80 2026-03-18T19:06:52Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-upgrade/m-p/5234312#M288110 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2851821">@Jim80</a>&nbsp;wrote:<BR /> <P><SPAN>is there anyway to request a callback&nbsp;</SPAN></P> <HR /></BLOCKQUOTE> <P>I'm afraid not, battling the bot on 150 is the only way to get to talk to someone.</P> Wed, 18 Mar 2026 19:14:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-upgrade/m-p/5234312#M288110 caesarome 2026-03-18T19:14:39Z