topic Re: Ordered wrong phone in Sky Mobile

Ordered wrong phone

Sam13131 — Wed, 18 Mar 2026 17:23:20 GMT

Hi ive accidentally ordered the wrong phone. Can I amend this please.

Re: Ordered wrong phone

caesarome — Wed, 18 Mar 2026 17:28:36 GMT

It can't be amended so you would need to call Sky to ask them to cancel it and then you or they can order the correct one, this will mean you will be credit checked again.

Re: Ordered wrong phone

Mark39 — Wed, 18 Mar 2026 17:29:15 GMT

@Sam13131 I think you'll need to call Sky (asap) to cancel and then re-order the one you want.

Re: Ordered wrong phone

MightyQuinn — Wed, 18 Mar 2026 17:34:58 GMT

@Sam13131 wrote:
Can I amend this please.

Hi @Sam13131 Not here I'm afraid, you are only talking to other customers, not Sky customer services.