Cannot hear someone on incoming calls

Anita+x — Mon, 16 Mar 2026 16:06:54 GMT

I only have an issue with 1 number. When they call me, I cannot hear them and they cannot hear me. I can hear them when I make the outgoing call though.

Don't have issues when anyone else calls me. What could be the issue? It's the hospital so need to hear them when they call.

I gave my daughter number to them temporarily and she can hear them fine

Re: Cannot hear someone on incoming calls

caesarome — Mon, 16 Mar 2026 16:12:15 GMT

@Anita+x

Are you able to try your sim in another phone to see what happens ?

topic Cannot hear someone on incoming calls in Sky Mobile

Cannot hear someone on incoming calls

Re: Cannot hear someone on incoming calls