https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-packaging/m-p/5231065#M287911 <P>I didn't realise the packaging used for my new phone was supposed to be used to send my old phone back to you and I no longer have it</P> Sat, 14 Mar 2026 09:15:45 GMT Bevev 2026-03-14T09:15:45Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-packaging/m-p/5231065#M287911 <P>I didn't realise the packaging used for my new phone was supposed to be used to send my old phone back to you and I no longer have it</P> Sat, 14 Mar 2026 09:15:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-packaging/m-p/5231065#M287911 Bevev 2026-03-14T09:15:45Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-packaging/m-p/5231097#M287916 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3611662">@Bevev</a>&nbsp;</P> <P>If you call Sky on 150 they might send you some more along with a return label.</P> <P>&nbsp;</P> <P>When you do return it make sure you get and keep the proof of posting receipt.</P> Sat, 14 Mar 2026 10:07:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-packaging/m-p/5231097#M287916 caesarome 2026-03-14T10:07:54Z