topic Re: Bill higher in Sky Mobile

Bill higher

Abi59 — Wed, 11 Mar 2026 00:25:00 GMT

Hi.. I changed my data as I had a lots in the piggy bank and lowered the cost threshold on my accounts to £10. But for some reason I have been charged £40 for charges that do not show..

ao firstly - I have always had data as I have rolled it

secondly, I changed to spend limit to £10 after going on holiday.
third- their is nothing on my bill to suggest what the £40

is for and o didn't recieve a message to say lead to charge.

thanka

Re: Bill higher

Daniel0210 — Wed, 11 Mar 2026 04:17:01 GMT

@Abi59

We can't see your itemised bill. Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs. An increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending.

Only 01, 02, 03 and UK 07 mobile numbers are inclusive.