topic Re: Mobile caller cannot hear me in Sky Mobile

Mobile caller cannot hear me

Mand81 — Mon, 09 Mar 2026 19:14:59 GMT

Hello

I am having issues with mobile phone calls.

i can answer and hear them but they cannot hear me.

i have answered calls in other areas and it is hit and miss whether they can hear me or not

I have shut phone down and still having the issues

anyone else experiencing the same?

thanks

Re: Mobile caller cannot hear me

63johnw — Mon, 09 Mar 2026 19:55:24 GMT

Hi @Mand81 i have experienced this previously too, I tend just to hang up and try again and it usually works. Not sure there is much you can do other than call sky on 150 to report it. They may suggest a replacement sim.

Re: Mobile caller cannot hear me

Maggiestokes — Tue, 10 Mar 2026 07:07:43 GMT

Sky Mobile Network Update

We're still working to fix the issue in your area and will be in touch within 5 days, or sooner if it's fixed.

To stop updates: https://sky.frwd.io/oKAmWP

After contacting Sky, I got this on Friday. I had received the same last Wednesday. It's very frustrating!