https://helpforum.sky.com/t5/Sky-Mobile/Swap-not-available/m-p/5228054#M287614 <P>Trying to swap my laptop for weeks now and constantly says technical error any ideas&nbsp;</P> Mon, 09 Mar 2026 22:15:59 GMT Kerry+m88 2026-03-09T22:15:59Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-not-available/m-p/5228054#M287614 <P>Trying to swap my laptop for weeks now and constantly says technical error any ideas&nbsp;</P> Mon, 09 Mar 2026 22:15:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-not-available/m-p/5228054#M287614 Kerry+m88 2026-03-09T22:15:59Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-not-available/m-p/5228057#M287615 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3148957">@Kerry+m88</a>&nbsp;</P> <P>Make sure your details are filled out here including your surname:</P> <P><BR /><A href="https://www.sky.com/mydetails/account-info" target="_blank">https://www.sky.com/mydetails/account-info</A></P> <P><BR />Then try linking your Sky ID to your account, help on doing this can be found here:</P> <P><BR /><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> <P>&nbsp;</P> <P>If this does help then to get the swap order placed give Sky a call tomorrow so it is 150 from a phone that has a Sky sim in it is the free numkber to call them on.</P> Mon, 09 Mar 2026 22:17:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-not-available/m-p/5228057#M287615 caesarome 2026-03-09T22:17:56Z