Linking is account

M+a+Bentley — Mon, 09 Mar 2026 13:08:12 GMT

Cannot link my id account, I sign in but just takes me to the sale of mobile phones not my account, very frustrating!

Re: Linking is account

63johnw — Mon, 09 Mar 2026 13:24:10 GMT

To try and get you some help I have escalated your post to the Sky Community Messaging Team.

Look out for a post on this thread from one of the team inviting you to a private chat and then you should see a coloured speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.

This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Linking is account

LJB-C — Mon, 09 Mar 2026 13:25:38 GMT

Thanks for escalating this. We’ve sent an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

topic Re: Linking is account in Sky Mobile

Linking is account

Re: Linking is account

Re: Linking is account