topic No signal in Sky Mobile

No signal

Penny+01 — Sat, 07 Mar 2026 09:04:11 GMT

Keep getting no signal

Re: No signal

caesarome — Sat, 07 Mar 2026 09:44:55 GMT

@Penny+01

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: No signal

ROCH27 — Sat, 07 Mar 2026 10:27:46 GMT

The same issue here and it's been months.

what am I paying for?

Re: No signal

Daniel0210 — Sat, 07 Mar 2026 10:46:19 GMT

@ROCH27

Same link as the post above your applies…

Any relevant information showing on this link

https://www.sky.com/help/articles/service-status-sky-mobile

If it's a mast issue you should be able to still use your mobile in other areas so that is why you're still paying. The link may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.

Billing continues through such issues. When it's fixed call Sky and ask it they'll put a credit on your account as a good will gesture.