topic Re: Free Galaxy watch 8 keeps being cancelled in Sky Mobile

Free Galaxy watch 8 keeps being cancelled

Ben8888 — Thu, 05 Mar 2026 18:41:57 GMT

Good evening,

Hope everyone is well.

After a bit of help please, I have pre ordered the S26 ultra which then comes with the Galaxy watch 8 , however after a few hours of the order going through and credit agreement being accepted, I receive an email stating its been cancelled btu the Phone and sim remaisn on order.

Anyone had this issue also ?

Thanks in advance

Ben

Re: Free Galaxy watch 8 keeps being cancelled

caesarome — Thu, 05 Mar 2026 19:19:20 GMT

@Ben8888

What does this email say as usually when a cancelled email is sent it is because you have failed the second deeper credit check that is carried out.

Re: Free Galaxy watch 8 keeps being cancelled

Ben8888 — Thu, 05 Mar 2026 19:21:53 GMT

Thank you for the swift reply.

It only says "order for teh foolowing has been cancelled - Samsung watch " i would understand if i have failed the credit check , but the £1500 phone is still coming to me just not the "free item "

Re: Free Galaxy watch 8 keeps being cancelled

caesarome — Thu, 05 Mar 2026 19:27:12 GMT

That is odd, perhaps it is a stock issue so all you can do is to call Sky on 150 from a phone that has a Sky sim in it, to see if they can shed some light onto what it has been cancelled.