https://helpforum.sky.com/t5/Sky-Mobile/Mobile-query/m-p/5224592#M287120 Hi , my daughter up graded her phone but im being charged for her old handset she is no longer using the a54 device. Please can you advise what i can do as i cant afford yo pay for 3 phones. Thu, 05 Mar 2026 12:15:55 GMT Bevfairley 2026-03-05T12:15:55Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-query/m-p/5224592#M287120 Hi , my daughter up graded her phone but im being charged for her old handset she is no longer using the a54 device. Please can you advise what i can do as i cant afford yo pay for 3 phones. Thu, 05 Mar 2026 12:15:55 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-query/m-p/5224592#M287120 Bevfairley 2026-03-05T12:15:55Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-query/m-p/5224599#M287123 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4631051">@Bevfairley</a>&nbsp;</P> <P>When she upgraded her a54 device was there much left to pay off against it but this does have to be paid off as the billing will not stop against it until this has been done. When the&nbsp;upgrade was done she would have read or been told if it was done over the phone how much there was left to pay against it.</P> <P>&nbsp;</P> <P>To see what is left to pay go to your "My Payments" section here:<BR /><A href="https://www.sky.com/myaccount/mobile/device/x/payments" target="_blank">https://www.sky.com/myaccount/mobile/device/x/payments</A></P> Thu, 05 Mar 2026 12:20:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-query/m-p/5224599#M287123 caesarome 2026-03-05T12:20:40Z