https://helpforum.sky.com/t5/Sky-Mobile/upgrade/m-p/5224019#M287058 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4630321">@jennifer31</a>&nbsp;</P> <P>You should be able to order a phone via the website so if you can't then you can call Sky for free on 150 as they will be able to place it for you.</P> Wed, 04 Mar 2026 13:00:07 GMT caesarome 2026-03-04T13:00:07Z https://helpforum.sky.com/t5/Sky-Mobile/upgrade/m-p/5224010#M287057 <P>I have swapped my mobile provider to sky earlier this year but it is a sim only contract. I would like to upgrade my mobile device now but can't seem to upgrade using the app</P> Wed, 04 Mar 2026 12:49:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/upgrade/m-p/5224010#M287057 jennifer31 2026-03-04T12:49:42Z https://helpforum.sky.com/t5/Sky-Mobile/upgrade/m-p/5224019#M287058 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4630321">@jennifer31</a>&nbsp;</P> <P>You should be able to order a phone via the website so if you can't then you can call Sky for free on 150 as they will be able to place it for you.</P> Wed, 04 Mar 2026 13:00:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/upgrade/m-p/5224019#M287058 caesarome 2026-03-04T13:00:07Z https://helpforum.sky.com/t5/Sky-Mobile/upgrade/m-p/5224050#M287064 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4630321">@jennifer31</a>&nbsp; having a sky sim doesn't guarantee getting a handset, go to sky.com then choose the handset you want. If you pass the credit checks you will get your phone.&nbsp;</P> Wed, 04 Mar 2026 13:54:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/upgrade/m-p/5224050#M287064 63johnw 2026-03-04T13:54:20Z