https://helpforum.sky.com/t5/Sky-Mobile/Faulty-Samsung-Flip-6/m-p/5221893#M286734 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3248879">@TheNuge</a>&nbsp;</P> <P>As you're probably aware&nbsp;you haven’t contacted Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers.</P> <P>&nbsp;</P> <P>You may need to consider submitting a complaint&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A>&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>Sky will then have up to 8 weeks to resolve it or you can then request a deadlock letter.</SPAN></P> Sun, 01 Mar 2026 11:28:11 GMT Daniel0210 2026-03-01T11:28:11Z https://helpforum.sky.com/t5/Sky-Mobile/Faulty-Samsung-Flip-6/m-p/5221880#M286733 Help, I've a faulty Samsung Flip (the fold itself) It's now been back twice for repairs and returned twice with the same fault. All I want is an exchange but just keep getting passed through the Indian call centre over and over again. Terrible customer service, please <span class="lia-unicode-emoji" title=":folded_hands:">🙏</span> <span class="lia-unicode-emoji" title=":crying_face:">😢</span> help. Sun, 01 Mar 2026 10:50:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/Faulty-Samsung-Flip-6/m-p/5221880#M286733 TheNuge 2026-03-01T10:50:02Z https://helpforum.sky.com/t5/Sky-Mobile/Faulty-Samsung-Flip-6/m-p/5221893#M286734 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3248879">@TheNuge</a>&nbsp;</P> <P>As you're probably aware&nbsp;you haven’t contacted Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers.</P> <P>&nbsp;</P> <P>You may need to consider submitting a complaint&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A>&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>Sky will then have up to 8 weeks to resolve it or you can then request a deadlock letter.</SPAN></P> Sun, 01 Mar 2026 11:28:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/Faulty-Samsung-Flip-6/m-p/5221893#M286734 Daniel0210 2026-03-01T11:28:11Z