topic Re: Upgrade - Max 5 Devices in Sky Mobile

Upgrade - Max 5 Devices

Katy290 — Fri, 27 Feb 2026 16:19:05 GMT

I have 5 devices on my account which is the max.
I have just paid the final balance on one of the devices, so should be able to take on another device?
I keep getting an error message saying I'm at the max.

Re: Upgrade - Max 5 Devices

Daniel0210 — Fri, 27 Feb 2026 16:22:22 GMT

@Katy290

Presumably you're referring to a mobile so I've moved your post to the Mobile board.

They only drop off your account (eventually) if returned to Sky. If it's stopping you adding a new device call Sky so an agent can place the order for you.

Re: Upgrade - Max 5 Devices

caesarome — Fri, 27 Feb 2026 16:28:24 GMT

@Katy290

You will need to call Sky on 150 to have them place the order for you.