Re: Paying Bill

Lukeellis54 — Fri, 27 Feb 2026 00:38:07 GMT

Hi,

I haven't paid my bill in a while and my phones not working now.

I would like to start payments again. How much do I need to pay to get my phone working again?

Re: Paying Bill

Daniel0210 — Fri, 27 Feb 2026 03:13:41 GMT

How long is "a while"?

Sky won’t reinstate restricted services until the arrears have been paid and you’ve also set up a new continuous payment method. Until then any calls to Sky will only prompt you to pay.

Service restrictions are only because of a missed payment/s. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.

If your payment is 2+ weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).

As this is part of a credit agreement purchase (mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

topic Re: Paying Bill in Sky Mobile

Re: Paying Bill

Re: Paying Bill