topic Awful signal in Sky Mobile

Awful signal

Dan276 — Tue, 24 Feb 2026 23:44:08 GMT

I live and work in central Bristol and my signal has been awful for a few weeks now. I've raised issues and been in touch with sky but with no help or update offered. Even when showing 3-4 bars of 4G signal, nothing will load. Will often return to normal later but it's so frustrating. Even in places I've always had signal, I suddenly have nothing. I had good experience for the first two years on this phone and plan, but these issues are driving me crazy.

Re: Awful signal

Daniel0210 — Wed, 25 Feb 2026 05:00:33 GMT

@Dan276

Discounting it potentially being a faulty SIM card - any relevant information showing on this link

https://www.sky.com/help/articles/service-status-sky-mobile

It may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.