topic Bill higher than usual in Sky Mobile

Bill higher than usual

Chelsea133 — Tue, 24 Feb 2026 08:13:24 GMT

I've been charged for 4 iPads I don't even have 4 iPads so I think it's best to be sorted as I am not paying for 4 ipads

PandJ2020 — Tue, 24 Feb 2026 08:17:32 GMT

Did you perform any swap recently?

63johnw — Tue, 24 Feb 2026 08:22:30 GMT

Hi @Chelsea133 did you unexpectedly receive any iPads in the post and did a courier then arrive the next day to collect them ?

Chelsea133 — Tue, 24 Feb 2026 08:25:03 GMT

No swap

Chelsea133 — Tue, 24 Feb 2026 08:25:42 GMT

63johnw — Tue, 24 Feb 2026 08:30:40 GMT

Do you have any iPads with sky @Chelsea133 ?

Chelsea133 — Tue, 24 Feb 2026 09:17:24 GMT

Only 2 iPads not 4

PandJ2020 — Tue, 24 Feb 2026 09:24:41 GMT

Did you change payment date?

63johnw — Tue, 24 Feb 2026 09:25:48 GMT

Also check the dates covered in the bill in case two billing periods are covered @Chelsea133

Chelsea133 — Tue, 24 Feb 2026 09:32:16 GMT

No payment date change

63johnw — Tue, 24 Feb 2026 09:54:46 GMT

Give sky a call on 150 to see if they can shed any light on the situation @Chelsea133