https://helpforum.sky.com/t5/Sky-Mobile/Charged-twice-for-device/m-p/5218434#M286295 <P>I presume they are still processing the return - it can take 3-4 weeks and billing continues as normal.</P> Tue, 24 Feb 2026 07:38:47 GMT PandJ2020 2026-02-24T07:38:47Z https://helpforum.sky.com/t5/Sky-Mobile/Charged-twice-for-device/m-p/5218432#M286294 I have 2 phone contracts with sky, 1 device i sent back but still have to pay, the other i am still using. I have changed my payment date from 22nd to 26th of the month and next month's bill i have been charged twice for my device, can anyone explain this please? Tue, 24 Feb 2026 07:32:27 GMT https://helpforum.sky.com/t5/Sky-Mobile/Charged-twice-for-device/m-p/5218432#M286294 mummyof9bratsxx 2026-02-24T07:32:27Z https://helpforum.sky.com/t5/Sky-Mobile/Charged-twice-for-device/m-p/5218434#M286295 <P>I presume they are still processing the return - it can take 3-4 weeks and billing continues as normal.</P> Tue, 24 Feb 2026 07:38:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Charged-twice-for-device/m-p/5218434#M286295 PandJ2020 2026-02-24T07:38:47Z https://helpforum.sky.com/t5/Sky-Mobile/Charged-twice-for-device/m-p/5218462#M286301 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/583780">@mummyof9bratsxx</a>&nbsp; as well as what&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3094476">@PandJ2020</a>&nbsp; has stated when you change your billing date the next bill will be higher. What do your future bills show ?&nbsp;</P> Tue, 24 Feb 2026 08:24:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Charged-twice-for-device/m-p/5218462#M286301 63johnw 2026-02-24T08:24:06Z https://helpforum.sky.com/t5/Sky-Mobile/Charged-twice-for-device/m-p/5219042#M286372 <P>The old phone was returned last year x</P> Tue, 24 Feb 2026 18:44:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Charged-twice-for-device/m-p/5219042#M286372 mummyof9bratsxx 2026-02-24T18:44:59Z