topic Re: Egypt in Sky Mobile

Egypt

Adjender16 — Sun, 22 Feb 2026 23:36:18 GMT

My phone didn't work at all in Egypt outside of the hotel.

i tried to add the internet every day it said it did but I couldn't use my phone at all.

Re: Egypt

Daniel0210 — Mon, 23 Feb 2026 04:45:54 GMT

@Adjender16

Are you still in Egypt or back in the UK?

If you're still there try the troubleshooting in this link

https://www.sky.com/help/articles/sky-mobile-roaming-problems

Re: Egypt

63johnw — Mon, 23 Feb 2026 06:37:05 GMT

Hi @Adjender16 did you check both monthly and roaming spend caps weren't reached ? As Egypt is a rest of the world roaming country then it wouldn't take long to reach any spend cap in place. It costs thousands of pounds per gig of data there.

Re: Egypt

TimmyBGood — Mon, 23 Feb 2026 07:56:56 GMT

@Adjender16

You would have hit the default spending cap of £45 after around 20 megabytes of data were used: a typical smartphone could easily consume that amount on background tasks within a few minutes of roaming being active. The cap is there to prevent users unwittingly running up truly enormous bills.