https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-supported/m-p/5217222#M286183 <P>You're a gem thank you I appreciate that&nbsp;</P> Sun, 22 Feb 2026 14:29:16 GMT ajdragon 2026-02-22T14:29:16Z https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-supported/m-p/5217125#M286166 Hmmm! Hope someone can advise...ordered an eSim and have activation code, downloaded the app, clicked to activate and it says device doesn't support the eSim. Is there anything I can do? Already submitted my PAC code too. <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Sun, 22 Feb 2026 11:22:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-supported/m-p/5217125#M286166 ajdragon 2026-02-22T11:22:29Z https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-supported/m-p/5217127#M286167 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3692377">@ajdragon</a>&nbsp; if the esim isn't activated then just order a new physical sim.&nbsp;<BR /><BR /></P><P><A href="https://www.sky.com/shop/mobile/plans/" target="_blank">https://www.sky.com/shop/mobile/plans/</A></P> Sun, 22 Feb 2026 11:29:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-supported/m-p/5217127#M286167 63johnw 2026-02-22T11:29:19Z https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-supported/m-p/5217222#M286183 <P>You're a gem thank you I appreciate that&nbsp;</P> Sun, 22 Feb 2026 14:29:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/E-sim-not-supported/m-p/5217222#M286183 ajdragon 2026-02-22T14:29:16Z