https://helpforum.sky.com/t5/Sky-Mobile/Proof-of-usage/m-p/5216718#M286108 <P>I would like to request a proofe of purchase to make a claim with private insurance company&nbsp;</P> Sat, 21 Feb 2026 14:48:41 GMT Pava1 2026-02-21T14:48:41Z https://helpforum.sky.com/t5/Sky-Mobile/Proof-of-usage/m-p/5216718#M286108 <P>I would like to request a proofe of purchase to make a claim with private insurance company&nbsp;</P> Sat, 21 Feb 2026 14:48:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Proof-of-usage/m-p/5216718#M286108 Pava1 2026-02-21T14:48:41Z https://helpforum.sky.com/t5/Sky-Mobile/Proof-of-usage/m-p/5216721#M286109 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4622061">@Pava1</a>&nbsp;</P> <P><SPAN>If this is for a lost or stolen device...</SPAN></P> <P>&nbsp;</P> <P><SPAN>As per Skys website ~</SPAN></P> <P><SPAN>"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills."</SPAN></P> <P>&nbsp;</P> <P><SPAN>So look for your credit agreement which will be in your message centre:</SPAN></P> <P><A href="https://www.sky.com/mymessages" target="_blank">https://www.sky.com/mymessages</A>&nbsp;</P> <P>&nbsp;</P> <P>It may also be a good idea to register any loss/theft on the Immobilise website <A href="https://www.immobilise.com" target="_blank">https://www.immobilise.com</A>&nbsp;</P> Sat, 21 Feb 2026 14:53:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/Proof-of-usage/m-p/5216721#M286109 Daniel0210 2026-02-21T14:53:12Z