https://helpforum.sky.com/t5/Sky-Mobile/New-plan/m-p/5216431#M286056 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4621704">@Patrutviorica</a>&nbsp;</P> <P>Have you looked at your future bills via the app to see if you can see if the new offer has been applied ?</P> <P>&nbsp;</P> <P>Has your data package not changed to 10GB ?</P> Sat, 21 Feb 2026 05:33:00 GMT caesarome 2026-02-21T05:33:00Z https://helpforum.sky.com/t5/Sky-Mobile/New-plan/m-p/5216410#M286054 <P>Hello</P><P>I called twice and was tricked into changing my contract and nothing changed.</P><P>I called for two weeks in a row and nothing, I asked them to send me an email with the new contract and they refused<BR /><BR />sms:&nbsp;<SPAN>, We have upgraded your data to 10 GB and we have given £9 offer for the sim card. Your monthly cost for the sim card is £5 and it will be updated in your bills after 24 Hours.</SPAN></P><P>&nbsp;</P><P><SPAN>2 weeks and nothing</SPAN></P><P>&nbsp;</P><P><SPAN>please help me</SPAN></P><P>&nbsp;</P><P><SPAN>Thank you<SPAN class="">&nbsp;</SPAN></SPAN></P><P><SPAN>Team SKY NoReply</SPAN></P> Fri, 20 Feb 2026 23:27:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-plan/m-p/5216410#M286054 Patrutviorica 2026-02-20T23:27:13Z https://helpforum.sky.com/t5/Sky-Mobile/New-plan/m-p/5216431#M286056 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4621704">@Patrutviorica</a>&nbsp;</P> <P>Have you looked at your future bills via the app to see if you can see if the new offer has been applied ?</P> <P>&nbsp;</P> <P>Has your data package not changed to 10GB ?</P> Sat, 21 Feb 2026 05:33:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-plan/m-p/5216431#M286056 caesarome 2026-02-21T05:33:00Z