topic Re: RIP in Sky Mobile

RIP

Anthony412 — Wed, 18 Feb 2026 07:54:52 GMT

These have ripped me off for months an your service is very poor you can't even understand your staff I'll be taking these further

Re: RIP

63johnw — Wed, 18 Feb 2026 08:00:44 GMT

Hi @Anthony412 you aren't talking to sky CS here, just mainly fellow customers, do have a question that we may be able to help with ?

Re: RIP

Daniel0210 — Wed, 18 Feb 2026 08:01:18 GMT

@Anthony412
You may be aware already but you haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Have you a question we can help with?

Re: RIP

Anthony412 — Wed, 18 Feb 2026 08:32:34 GMT

You don't out the 51 back in my bank I'll cancel direct debit

Re: RIP

PandJ2020 — Wed, 18 Feb 2026 08:48:15 GMT

@Anthony412 wrote:
You don't out the 51 back in my bank I'll cancel direct debit

Did you read the replies?

cancelling your DD won't get the result you want and may even impact your credit record.

Re: RIP

Daniel0210 — Wed, 18 Feb 2026 11:16:44 GMT

@Anthony412 wrote:
I'll cancel direct debit

@Anthony412

Presumably you came on here to get advice in which case cancelling the payment method is definitely not recommended and it will cause additional problems. The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added and eventually Sky could involve a debt recovery company which may affect your credit rating.