https://helpforum.sky.com/t5/Sky-Mobile/Payment-being-allocated/m-p/5214402#M285763 <P>I paid £150 to reduce my bills but they haven't been reduced at all can this be looked into&nbsp;</P> Tue, 17 Feb 2026 23:27:57 GMT GGeexae 2026-02-17T23:27:57Z https://helpforum.sky.com/t5/Sky-Mobile/Payment-being-allocated/m-p/5214402#M285763 <P>I paid £150 to reduce my bills but they haven't been reduced at all can this be looked into&nbsp;</P> Tue, 17 Feb 2026 23:27:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/Payment-being-allocated/m-p/5214402#M285763 GGeexae 2026-02-17T23:27:57Z https://helpforum.sky.com/t5/Sky-Mobile/Payment-being-allocated/m-p/5214417#M285768 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4619210">@GGeexae</a>&nbsp;</P> <P>Not here.&nbsp;You may be aware already but you haven’t contacted Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers.</P> <P>&nbsp;</P> <P>Did you just make the payment of £150 manually? If so, that will be sitting on your mobile account as credit and will be used towards future payments. To pay off some of your credit agreement you need to contact Sky to make the payment in the way you intended.&nbsp;</P> Wed, 18 Feb 2026 05:34:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/Payment-being-allocated/m-p/5214417#M285768 Daniel0210 2026-02-18T05:34:39Z