https://helpforum.sky.com/t5/Sky-Mobile/Return-item/m-p/5214298#M285732 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4618818">@Tamsinparker</a>&nbsp;<BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Tue, 17 Feb 2026 19:24:59 GMT Daniel0210 2026-02-17T19:24:59Z https://helpforum.sky.com/t5/Sky-Mobile/Return-item/m-p/5214296#M285731 I would like to return a tablet Tue, 17 Feb 2026 19:22:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-item/m-p/5214296#M285731 Tamsinparker 2026-02-17T19:22:01Z https://helpforum.sky.com/t5/Sky-Mobile/Return-item/m-p/5214298#M285732 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4618818">@Tamsinparker</a>&nbsp;<BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Tue, 17 Feb 2026 19:24:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-item/m-p/5214298#M285732 Daniel0210 2026-02-17T19:24:59Z