https://helpforum.sky.com/t5/Sky-Mobile/Need-ISP-checked/m-p/5212326#M285491 My husband's phone when using the National Lottery keeps being told that he is not in UK/IoM. We live in Wales. Contacted National Lottery who says it's an ISP problem. Can't get any assistance - my phone is okay. Any help please as he is doing my head in!!! Sat, 14 Feb 2026 15:17:54 GMT Saintsgirl 2026-02-14T15:17:54Z https://helpforum.sky.com/t5/Sky-Mobile/Need-ISP-checked/m-p/5212326#M285491 My husband's phone when using the National Lottery keeps being told that he is not in UK/IoM. We live in Wales. Contacted National Lottery who says it's an ISP problem. Can't get any assistance - my phone is okay. Any help please as he is doing my head in!!! Sat, 14 Feb 2026 15:17:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Need-ISP-checked/m-p/5212326#M285491 Saintsgirl 2026-02-14T15:17:54Z https://helpforum.sky.com/t5/Sky-Mobile/Need-ISP-checked/m-p/5212328#M285492 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3804547">@Saintsgirl</a>&nbsp; have you tried when on mobile data rather than WiFi ?&nbsp;</P> Sat, 14 Feb 2026 15:25:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/Need-ISP-checked/m-p/5212328#M285492 63johnw 2026-02-14T15:25:53Z https://helpforum.sky.com/t5/Sky-Mobile/Need-ISP-checked/m-p/5212413#M285502 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3804547">@Saintsgirl</a>&nbsp;wrote:<BR />My husband's phone when using the National Lottery keeps being told that he is not in UK/IoM. We live in Wales.&nbsp;<HR /></BLOCKQUOTE> <P>If you are on the west coast (or a high point further inland with line of sight that way) then it's not impossible to pick up an Irish network rather than a UK one.</P> Sat, 14 Feb 2026 18:00:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/Need-ISP-checked/m-p/5212413#M285502 TimmyBGood 2026-02-14T18:00:12Z