topic My mobile data in Sky Mobile

My mobile data

msmithers1987 — Fri, 13 Feb 2026 15:04:57 GMT

i I am currently using the roaming passport plus and my 5G is super slow, I am in Calgary in Canada and I know there coverage here is amazing having lived here before.

they have 5G+ here but it's just buffering and not working properly.

is there any help someone can give me?

thanks

Matthew

Re: My mobile data

63johnw — Fri, 13 Feb 2026 15:07:47 GMT

Hi @msmithers1987 have a look here. Also have you tried connecting to a different local network ?

https://www.sky.com/help/articles/sky-mobile-roaming-problems

Re: My mobile data

PandJ2020 — Fri, 13 Feb 2026 15:19:12 GMT

Many UK devices don't support mmWave.

I'd try forcing 4G to see if that's better.