topic Change number in Sky Mobile

Change number

rebekka_96 — Thu, 12 Feb 2026 18:09:41 GMT

Looking to see if a can change my phone number on one of my products due to being harassed by someone calling with no caller id

Re: Change number

63johnw — Thu, 12 Feb 2026 18:12:59 GMT

Hi @rebekka_96 if you have had it more then 12 months just order a new sim at Sky.com, that will come with a new number, then when that's activated call sky to cancel the old one. Less than 12 months and there would be early termination charges unless there is police involvement.

Re: Change number

Daniel0210 — Thu, 12 Feb 2026 18:13:41 GMT

@rebekka_96

If you have had your current number for more than 12 months just call Sky on the 150 number, request a new sim (which will come with a new but almost certainly recycled number) and get them to cancel your current sim.

Otherwise Sky are unlikely to change it unless you're receiving threats etc which have been reported to the police and you have a police reference number.