How do I order a replacement sim?

Sam1986perth — Thu, 12 Feb 2026 07:41:24 GMT

Im trying to get a replacement sim sent out without having to call and speak to someone

Re: How do I order a replacement sim?

63johnw — Thu, 12 Feb 2026 07:52:38 GMT

Hi @Sam1986perth

To see if they can help I have escalated your post to the Sky Community Messaging Team.

Look out for a post on this thread from one of the team inviting you to a private chat and then you should see a coloured speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.

This link explains what happens.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

topic How do I order a replacement sim? in Sky Mobile

How do I order a replacement sim?

Re: How do I order a replacement sim?