https://helpforum.sky.com/t5/Sky-Mobile/Calls-disconnecting/m-p/5209621#M285150 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2696783">@Gjjc</a>&nbsp;</P> <P>To get past the AI you need to say nothing when it asks you any questions about why you are calling and remain on the line until it goes through to someone.</P> Tue, 10 Feb 2026 19:17:36 GMT caesarome 2026-02-10T19:17:36Z https://helpforum.sky.com/t5/Sky-Mobile/Calls-disconnecting/m-p/5209576#M285149 We have two sky mobiles and when ever our local medical centre calls us the calls just disconnect. We can call them with no issues. They have contacted there tech team who with out any knowledge of us immediately asked if we where with Sky. Can anyone through any light on this as Ai doesn't seem to understand Tue, 10 Feb 2026 18:27:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/Calls-disconnecting/m-p/5209576#M285149 Gjjc 2026-02-10T18:27:21Z https://helpforum.sky.com/t5/Sky-Mobile/Calls-disconnecting/m-p/5209621#M285150 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2696783">@Gjjc</a>&nbsp;</P> <P>To get past the AI you need to say nothing when it asks you any questions about why you are calling and remain on the line until it goes through to someone.</P> Tue, 10 Feb 2026 19:17:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Calls-disconnecting/m-p/5209621#M285150 caesarome 2026-02-10T19:17:36Z