topic Re: Changing phone number in Sky Mobile

Changing phone number

Rachel252 — Tue, 10 Feb 2026 16:42:10 GMT

Hi, I'm looking for some help I'm wanting to change my mobile number but wanting to keep the SIM card I have got as it's within the package and the phone on contract I'm wanting to change the number due to nuisance calls

Re: Changing phone number

caesarome — Tue, 10 Feb 2026 16:45:27 GMT

@Rachel252

To get a new number you would need to order a new sim and cancel the one you already have, which you can only do if you have had it for 12 months or more by calling Sky on 150.

The alternative is to turn on the option for your phone to only let through calls from numbers that are in your contacts.

Re: Changing phone number

Rachel252 — Tue, 10 Feb 2026 16:47:52 GMT

Hi, that's great thank you how do you turn on the option to only let through calls from numbers that are in your contacts also does this work for text messages as well as calls.