https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5209443#M285133 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4613089">@Mia121</a>&nbsp;</P> <P>You haven’t contacted Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers.</P> <P><BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Tue, 10 Feb 2026 15:52:09 GMT Daniel0210 2026-02-10T15:52:09Z https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5209436#M285131 <P>Hello I want to return my MacBook Pro i was wondering if I could return it and have packaging sent to me so I can't get it safely back to you.&nbsp;</P> Tue, 10 Feb 2026 15:46:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5209436#M285131 Mia121 2026-02-10T15:46:06Z https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5209443#M285133 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4613089">@Mia121</a>&nbsp;</P> <P>You haven’t contacted Sky by posting on here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers.</P> <P><BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Tue, 10 Feb 2026 15:52:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5209443#M285133 Daniel0210 2026-02-10T15:52:09Z