topic Re: PAC Code without network in Sky Mobile

PAC Code without network

TMM — Mon, 09 Feb 2026 16:48:38 GMT

Good afternoon, please can somebody help with how to get a pac code when I have no service from SKY.

Live chat is 100% incompetent. I have been on it 5 hours and give up.

Re: PAC Code without network

al107 — Mon, 09 Feb 2026 16:50:23 GMT

I have a network problem which I've got no balls on my mobile

Re: PAC Code without network

caesarome — Mon, 09 Feb 2026 16:54:02 GMT

@TMM

For the no service issue have do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

There are two ways to obtain the pac code, call Sky on 150 or send a text message.

Re: PAC Code without network

TMM — Mon, 09 Feb 2026 16:55:31 GMT

thank you for replying.

I can not send or receive an SMS!! Hence asking.

It is not a mast issue.

Re: PAC Code without network

caesarome — Mon, 09 Feb 2026 17:00:49 GMT

@TMM

Can you call Sky on 150 to see is they can raise it for you ?

Re: PAC Code without network

63johnw — Mon, 09 Feb 2026 17:01:02 GMT

Hi @TMM try this, if you use the my sky app, go to the mobile tab, click on your sim, click on manage sim, scroll to the bottom, switch to or from sky, I want to leave sky and you should be able to get your PAc there after passing security checks.

Re: PAC Code without network

al107 — Mon, 09 Feb 2026 17:01:21 GMT

Nothing's working

Re: PAC Code without network

TMM — Mon, 09 Feb 2026 17:03:26 GMT

Thanks, but that sends a PAC by SMS. I am unable to receive SMS (or anything) hence needing to leave.

I need a PAC by email or on screen.

Re: PAC Code without network

al107 — Mon, 09 Feb 2026 17:03:40 GMT

Still got no one network

Re: PAC Code without network

caesarome — Mon, 09 Feb 2026 17:06:25 GMT

How long have you had no network and have you tried rebooting your phone ?