https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5205830#M284605 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609010">@davewhitehead</a>&nbsp;wrote:<BR /><P>cancel sky mobile</P><HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609010">@davewhitehead</a>&nbsp; is that a question or a suggestion ?&nbsp;</P> Thu, 05 Feb 2026 11:44:09 GMT 63johnw 2026-02-05T11:44:09Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5204845#M284510 For some jnknown reason i cant make or recieve calls can browse using data but thats it. Why is this happening? Have switched off phone turned of and on the sim still nothing Wed, 04 Feb 2026 10:02:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5204845#M284510 Hydromonster 2026-02-04T10:02:48Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5204848#M284512 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3350009">@Hydromonster</a>&nbsp;</P> <P>Do any mast issues show here for you:</P> <P><BR /><A href="https://www.sky.com/help/servicestatus/mobile" target="_blank">https://www.sky.com/help/servicestatus/mobile</A></P> Wed, 04 Feb 2026 10:03:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5204848#M284512 caesarome 2026-02-04T10:03:48Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5204873#M284520 It says a mast is down but i dont get why my personal doesnt work and my work phone on the same network does work? Doesnt make sence Wed, 04 Feb 2026 10:16:44 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5204873#M284520 Hydromonster 2026-02-04T10:16:44Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5204879#M284523 <P>It might be that this issue with the mast is only affecting the making and receiving of calls. Sky does esntbown or maintain them so you will be waiting for the owner to carry out the repairs.</P> Wed, 04 Feb 2026 10:18:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5204879#M284523 caesarome 2026-02-04T10:18:30Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5205822#M284602 <P>cancel sky mobile</P> Thu, 05 Feb 2026 11:37:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5205822#M284602 davewhitehead 2026-02-05T11:37:28Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5205830#M284605 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609010">@davewhitehead</a>&nbsp;wrote:<BR /><P>cancel sky mobile</P><HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609010">@davewhitehead</a>&nbsp; is that a question or a suggestion ?&nbsp;</P> Thu, 05 Feb 2026 11:44:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5205830#M284605 63johnw 2026-02-05T11:44:09Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5205847#M284610 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609010">@davewhitehead</a>&nbsp;</P> <P>You can only do that if you have had the mobile device for less than 31 days so is this the case ?</P> Thu, 05 Feb 2026 11:56:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-make-or-recieve-calls/m-p/5205847#M284610 caesarome 2026-02-05T11:56:32Z