https://helpforum.sky.com/t5/Sky-Mobile/Sending-a-phone-back/m-p/5204118#M284367 Need to send my phone back as I cant get signal in the house and its terrible outside to and im not paying when people cant hear me its shocking Tue, 03 Feb 2026 08:27:36 GMT Danielrees_ 2026-02-03T08:27:36Z https://helpforum.sky.com/t5/Sky-Mobile/Sending-a-phone-back/m-p/5204118#M284367 Need to send my phone back as I cant get signal in the house and its terrible outside to and im not paying when people cant hear me its shocking Tue, 03 Feb 2026 08:27:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sending-a-phone-back/m-p/5204118#M284367 Danielrees_ 2026-02-03T08:27:36Z https://helpforum.sky.com/t5/Sky-Mobile/Sending-a-phone-back/m-p/5204141#M284371 <P>Anything showing here?&nbsp;&nbsp;<A href="https://www.sky.com/help/articles/service-status-sky-mobile" target="_blank">https://www.sky.com/help/articles/service-status-sky-mobile</A></P><P>&nbsp;</P><P>You can't just stop paying.&nbsp; If you have a device plan and you are out of the cooling off period then you have to continue paying.</P><P>&nbsp;</P><P>If you've had the dataplan more than 12 months then you can cancel it.</P> Tue, 03 Feb 2026 09:14:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sending-a-phone-back/m-p/5204141#M284371 PandJ2020 2026-02-03T09:14:49Z