https://helpforum.sky.com/t5/Sky-Mobile/Waiting-on-refund-for-retuned-iPhone/m-p/5203363#M284248 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4606254">@KH5075</a>&nbsp;</P> <P>Returned phones do take up to 3 weeks to be nsoectwd so as it has been over a month and you have seen no movement on this then you will need to call them to see if they can now speed this up for you.</P> Mon, 02 Feb 2026 10:11:27 GMT caesarome 2026-02-02T10:11:27Z https://helpforum.sky.com/t5/Sky-Mobile/Waiting-on-refund-for-retuned-iPhone/m-p/5203362#M284247 <P>Hello. I returned an iPhone and sim nearly a month ago. Sky have emailed me to say it has arrived back to them but I am still yet to recieve my £12 and £16 refund for upfront payment and first months money taken. I can also see that my next bill, that is due out in a few days, is including the return too. Anyone been in same position?</P> Mon, 02 Feb 2026 10:09:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Waiting-on-refund-for-retuned-iPhone/m-p/5203362#M284247 KH5075 2026-02-02T10:09:46Z https://helpforum.sky.com/t5/Sky-Mobile/Waiting-on-refund-for-retuned-iPhone/m-p/5203363#M284248 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4606254">@KH5075</a>&nbsp;</P> <P>Returned phones do take up to 3 weeks to be nsoectwd so as it has been over a month and you have seen no movement on this then you will need to call them to see if they can now speed this up for you.</P> Mon, 02 Feb 2026 10:11:27 GMT https://helpforum.sky.com/t5/Sky-Mobile/Waiting-on-refund-for-retuned-iPhone/m-p/5203363#M284248 caesarome 2026-02-02T10:11:27Z