topic Re: Duplicate text charges in Sky Mobile

Duplicate text charges

BillC1 — Sun, 01 Feb 2026 19:43:23 GMT

Why am I being charged for the same text message twice at the exact same time?

caesarome — Sun, 01 Feb 2026 19:45:58 GMT

Who has this text been sent to because if it is a UK mobile then there should be no charge.

BillC1 — Sun, 01 Feb 2026 21:48:51 GMT

It was International.

caesarome — Sun, 01 Feb 2026 22:02:18 GMT

Does your mobile itself show that the text was only sent the once, if so you will need to report this to Sky by calling them on 150.

PandJ2020 — Sun, 01 Feb 2026 22:51:57 GMT

How long was the message? As SMS is limited to 160 characters.

If it was longer then your phone will have sent multiple times.

BillC1 — Mon, 02 Feb 2026 16:06:53 GMT

Thanks