https://helpforum.sky.com/t5/Sky-Mobile/Devices-list-not-updated/m-p/5203020#M284201 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2206607">@michaelmacca82</a>&nbsp; only devices that are returned to sky or part of a swap are removed. You can't remove them. If they are preventing you placing an order you will need to call sky on 150 and get them to place the order.&nbsp;</P> Sun, 01 Feb 2026 17:10:45 GMT 63johnw 2026-02-01T17:10:45Z https://helpforum.sky.com/t5/Sky-Mobile/Devices-list-not-updated/m-p/5203016#M284200 I've got sky devices still on my list, that have been paid of years ago, contract and device, it's saying I have too many devices when trying to upgrade, how do you delete previous devices or get them removed?? Sun, 01 Feb 2026 17:07:37 GMT https://helpforum.sky.com/t5/Sky-Mobile/Devices-list-not-updated/m-p/5203016#M284200 michaelmacca82 2026-02-01T17:07:37Z https://helpforum.sky.com/t5/Sky-Mobile/Devices-list-not-updated/m-p/5203020#M284201 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2206607">@michaelmacca82</a>&nbsp; only devices that are returned to sky or part of a swap are removed. You can't remove them. If they are preventing you placing an order you will need to call sky on 150 and get them to place the order.&nbsp;</P> Sun, 01 Feb 2026 17:10:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/Devices-list-not-updated/m-p/5203020#M284201 63johnw 2026-02-01T17:10:45Z https://helpforum.sky.com/t5/Sky-Mobile/Devices-list-not-updated/m-p/5203023#M284202 <P>Bloody ridiculous that isn't it, why don't they just remove them from my account??</P><P>&nbsp;</P><P>Thanks for your help anyway mate <span class="lia-unicode-emoji" title=":folded_hands:">🙏🏻</span></P> Sun, 01 Feb 2026 17:15:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/Devices-list-not-updated/m-p/5203023#M284202 michaelmacca82 2026-02-01T17:15:02Z