https://helpforum.sky.com/t5/Sky-Mobile/Investigating-using-data-but-lost-it-before-checking-out/m-p/5202505#M284155 <P>I was looking to use some of my data to take £10 off the upfront cost and I selected it but then decided to look at another phone and never checked out.&nbsp; Made my decision but it has used 50GB of my data and now I can't get the discount.&nbsp; Why did this happen before I checked out and completed it?</P><P>&nbsp;</P> Sat, 31 Jan 2026 21:05:35 GMT Ralphy14 2026-01-31T21:05:35Z https://helpforum.sky.com/t5/Sky-Mobile/Investigating-using-data-but-lost-it-before-checking-out/m-p/5202505#M284155 <P>I was looking to use some of my data to take £10 off the upfront cost and I selected it but then decided to look at another phone and never checked out.&nbsp; Made my decision but it has used 50GB of my data and now I can't get the discount.&nbsp; Why did this happen before I checked out and completed it?</P><P>&nbsp;</P> Sat, 31 Jan 2026 21:05:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Investigating-using-data-but-lost-it-before-checking-out/m-p/5202505#M284155 Ralphy14 2026-01-31T21:05:35Z https://helpforum.sky.com/t5/Sky-Mobile/Investigating-using-data-but-lost-it-before-checking-out/m-p/5202527#M284160 <P>Not sure any of us customers can say what has happened and for why so you will need to speak to Sky about this,</P> Sat, 31 Jan 2026 22:07:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Investigating-using-data-but-lost-it-before-checking-out/m-p/5202527#M284160 caesarome 2026-01-31T22:07:23Z