topic Re: Phone repair in Sky Mobile

Phone repair

Tylwr01 — Fri, 30 Jan 2026 21:51:02 GMT

Samsung galaxy a55 not recognising sim.

Sent to ingram had to pay 130 even though sky said i shouldn't have to pay as ive been with sky over 18years.

Im worried there going to charge me more

Re: Phone repair

caesarome — Fri, 30 Jan 2026 22:00:54 GMT

@Tylwr01 wrote:

even though sky said i shouldn't have to pay as ive been with sky over 18years.

I'm not sure the length of time you have been a customer counts for anything when it comes to a phone repair as there will be charges as you have found.

Re: Phone repair

Daniel0210 — Sat, 31 Jan 2026 05:18:10 GMT

@Tylwr01

I agree with @caesarome there. I've been a Sky customer since 2001, and with Sky Mobile for 7+ years. I wouldn't expect phone repair to be free based on my continuous service.