topic Re: My number in Sky Mobile

My number

Da52 — Fri, 30 Jan 2026 18:20:47 GMT

My number has been switched completely but my phone won't let me save the new number to my phone and my data doesn't work

Re: My number

PandJ2020 — Fri, 30 Jan 2026 18:52:54 GMT

@Da52 wrote:
My number has been switched completely but my phone won't let me save the new number to my phone and my data doesn't work

https://helpforum.sky.com/t5/Sky-Mobile/Number-transfer/td-p/5200501

Re: My number

caesarome — Fri, 30 Jan 2026 19:20:05 GMT

@Da52

If this is an iphone refresh the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.