topic Re: SMS in Sky Mobile

SMS

Yiddo91 — Sun, 09 Feb 2025 10:40:47 GMT

I joined Sky Mobile last week. Huge mistake. Switching over my number on new sim card was no problem. But now I can't receive verification codes or one-time codes from my bank or other businesses that I use. I am literally locked out of my bank account. I finally got through to them after spending 2 days trying. I was told they have had many complaints about this particular problem and they have people working on the problem. But there is nothing they can do about it right now. I tried to go back to my original provider but to log into that account they send you a verification code. Which I can't receive!! I shoud've known Sky mobiles €15 a month plan was too good to be true. Would strongly advise against switching if you are thinking of doing so

Re: SMS

Adam261 — Fri, 14 Feb 2025 14:19:59 GMT

Exactly the same issue here!

Re: SMS

Alanrox — Thu, 29 Jan 2026 10:42:13 GMT

I have exactly the same issue , I can't receive 6 digit security codes which everybody is now using , therefore can't use wages , medical , prescriptions, bank transfers etc etc

I notice there were no responses to this original message 12 months ago , can anyone help , the Sky robot is next to useless

Re: SMS

caesarome — Thu, 29 Jan 2026 12:00:02 GMT

When calling Sky @Alanrox as you will need to do to get past the bot say nothing when it asks you any questions and remain on the line.