https://helpforum.sky.com/t5/Sky-Mobile/Cont/m-p/5200642#M283915 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4602921">@Leoh2005</a>&nbsp;</P> <P>If you are a current Sky customer then make sure your details are filled out here including your surname:</P> <P><BR /><A href="https://www.sky.com/mydetails/account-info" target="_blank">https://www.sky.com/mydetails/account-info</A></P> <P><BR />Then try linking your Sky ID to your account, help on doing this can be found here:</P> <P><BR /><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> Wed, 28 Jan 2026 22:09:59 GMT caesarome 2026-01-28T22:09:59Z https://helpforum.sky.com/t5/Sky-Mobile/Cont/m-p/5200613#M283909 <P>Trying to order new in phone new sky customer was accepted then keep getting technical error message its is not you message cannot even see the order&nbsp;</P> Wed, 28 Jan 2026 21:10:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cont/m-p/5200613#M283909 Leoh2005 2026-01-28T21:10:42Z https://helpforum.sky.com/t5/Sky-Mobile/Cont/m-p/5200642#M283915 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4602921">@Leoh2005</a>&nbsp;</P> <P>If you are a current Sky customer then make sure your details are filled out here including your surname:</P> <P><BR /><A href="https://www.sky.com/mydetails/account-info" target="_blank">https://www.sky.com/mydetails/account-info</A></P> <P><BR />Then try linking your Sky ID to your account, help on doing this can be found here:</P> <P><BR /><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> Wed, 28 Jan 2026 22:09:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cont/m-p/5200642#M283915 caesarome 2026-01-28T22:09:59Z