https://helpforum.sky.com/t5/Sky-Mobile/Phone-upgrade/m-p/5197907#M283595 <P>Just wondering if anyone else is having trouble trying to do a upgrade on the app?</P><P>&nbsp;</P><P>i've tried to do a upgrade last night and this afternoon. After clicking on the iPhone i would like. Its not letting me select which colour or exchange spare data.&nbsp;<BR /><BR />any one else having this problem?</P><P>thank you in advance&nbsp;</P><P>&nbsp;</P> Sun, 25 Jan 2026 14:17:40 GMT Jennifer1990 2026-01-25T14:17:40Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-upgrade/m-p/5197907#M283595 <P>Just wondering if anyone else is having trouble trying to do a upgrade on the app?</P><P>&nbsp;</P><P>i've tried to do a upgrade last night and this afternoon. After clicking on the iPhone i would like. Its not letting me select which colour or exchange spare data.&nbsp;<BR /><BR />any one else having this problem?</P><P>thank you in advance&nbsp;</P><P>&nbsp;</P> Sun, 25 Jan 2026 14:17:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-upgrade/m-p/5197907#M283595 Jennifer1990 2026-01-25T14:17:40Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-upgrade/m-p/5197964#M283599 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4599864">@Jennifer1990</a>&nbsp;</P> <P>From what you have said the only way to get the upgrade done will be by calling Sky on 150.</P> Sun, 25 Jan 2026 15:59:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-upgrade/m-p/5197964#M283599 caesarome 2026-01-25T15:59:45Z