https://helpforum.sky.com/t5/Sky-Mobile/One-time-passcode-not-coming-to-my-phone-message-box/m-p/5197204#M283532 <P>Since upgrading to a new phone and moving from EE to SKY I have transferred my old number over. Now it seems I am unable to receive one time passcodes to be able to get back on to my banking apps. This is very frustrating and I've tried a number of things but nothing is working. &nbsp;any suggestions please?</P> Sat, 24 Jan 2026 13:18:09 GMT Lringo82 2026-01-24T13:18:09Z https://helpforum.sky.com/t5/Sky-Mobile/One-time-passcode-not-coming-to-my-phone-message-box/m-p/5197204#M283532 <P>Since upgrading to a new phone and moving from EE to SKY I have transferred my old number over. Now it seems I am unable to receive one time passcodes to be able to get back on to my banking apps. This is very frustrating and I've tried a number of things but nothing is working. &nbsp;any suggestions please?</P> Sat, 24 Jan 2026 13:18:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/One-time-passcode-not-coming-to-my-phone-message-box/m-p/5197204#M283532 Lringo82 2026-01-24T13:18:09Z https://helpforum.sky.com/t5/Sky-Mobile/One-time-passcode-not-coming-to-my-phone-message-box/m-p/5197206#M283533 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4599017">@Lringo82</a>&nbsp;</P> <P>Now you are up and running with Sky I would suggest calling them on 150 (it is free) so they can take a report from you about this so it can then be investigated by the relevant team.</P> Sat, 24 Jan 2026 13:20:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/One-time-passcode-not-coming-to-my-phone-message-box/m-p/5197206#M283533 caesarome 2026-01-24T13:20:08Z