topic Re: SIM card Samsung S25 in Sky Mobile

SIM card Samsung S25

DKUK — Fri, 23 Jan 2026 12:29:29 GMT

SIM card hasn't worked properly since January 19th.

Even resetting network settings still cannot make calls.

Now saying emergency calls only, along with not registered on network.

SIM works on another phone.

Had this with o2 handset where the SIM worked on other phones but not the one at the time.

They found it was a faulty handset not the SIM.

Any help without having to go to my nearest Sky Store

63johnw — Fri, 23 Jan 2026 13:01:56 GMT

Hi @DKUK this is the sky mobile process if your device isn't working.

gave you checked for issues in your area ?

DKUK — Fri, 23 Jan 2026 23:03:56 GMT

SIM is detected on my old phone.

Tried 2 SIMs from 2 friend's phone and it detect their cards as working.

Then my friend received a text from me with a different number.

My SIM was registered after at PAC code was accepted by Sky Mobile from o2.

Now saying unregistered even though it was working perfectly for 2 months.

Text was received from pharmacy earlier this week.

Managed to ring out twice this week after resetting mobile network settings then not work

caesarome — Sat, 24 Jan 2026 05:36:32 GMT

I would suggest contacting Sky so they can send you a replacement sim to try:

Select - No, I still need help >No, I want to get in touch > tick both boxes > Get in touch.

DKUK — Sun, 25 Jan 2026 13:52:51 GMT

Another friends sim is detected with their number.

Done mobile network resets a dozen times where it shows my number then unknown.

Card activated, etc when received, so no idea why its suddenly started foing it since last week