topic Re: Recent upgrade in Sky Mobile

Recent upgrade

Zimbardo16-17 — Fri, 23 Jan 2026 22:49:05 GMT

I recently upgraded an iPhone from iPhone 15 pro max to 17 pro max. I traded in my iPhone 15 pro max to go against the iPhone 15pro max. I sent it back could you advise me if you have received it

Re: Recent upgrade

PandJ2020 — Sat, 24 Jan 2026 00:13:23 GMT

@Zimbardo16-17 wrote:
I sent it back could you advise me if you have received it

As we're other customers here I can confirm we did not receive your phone.

I'd ask Sky if they received it?

Re: Recent upgrade

Daniel0210 — Sat, 24 Jan 2026 05:10:35 GMT

@Zimbardo16-17

Apparently it's taking at least 3 weeks to receive, process, check for damage and confirm a valuation on returned devices at the moment.