topic Re: Text Message Error in Sky Mobile

Text Message Error

Claudiak97 — Fri, 23 Jan 2026 12:26:19 GMT

I am a new customer have transferred my number over and my text messages still not working

Re: Text Message Error

caesarome — Fri, 23 Jan 2026 13:04:57 GMT

@Claudiak97

Has Sky told you that your number has transfered over ?

What phone have you got ?

Re: Text Message Error

Claudiak97 — Fri, 23 Jan 2026 13:30:35 GMT

Yes, it was transferred over within a day - it's been live now for over a week I can make calls and use internet fine just any text messages aren't sending

it's the iPhone17 Pro

Re: Text Message Error

caesarome — Fri, 23 Jan 2026 13:37:11 GMT

@Claudiak97

Try refreshing the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

Re: Text Message Error

Claudiak97 — Fri, 23 Jan 2026 13:47:23 GMT

Sorted thank you 😀