topic Re: Sky mobile issues in Sky Mobile

Sky mobile issues

As41 — Wed, 21 Jan 2026 20:10:16 GMT

I bought a iPhone 14 Pro about 18 months ago from sky this is my third contract but never had any issues till this time I have recently discovered my phone back camera don't work neither touch the tourch in the back camera u have also tried resetting it and tried opening it on other apps it literally don't work at all and I just try to find out if there's warranty or anything u can do as I literally have never damaged this phone never had it repaired nothing like that for this to just happen all of a sudden and I cannot find help no where online or the app from sky about it any one else had these issue with them

Re: Sky mobile issues

daveNOS — Wed, 21 Jan 2026 20:15:51 GMT

@As41 The warranty only usually lasts for 12 months, that is unless you have taken out Apple care+, to find out if you are covered try the following Settings > General > AppleCare & Warranty, then tap your device.

Re: Sky mobile issues

Daniel0210 — Wed, 21 Jan 2026 20:15:53 GMT

@As41

See this link regarding a repair

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

Re: Sky mobile issues

caesarome — Wed, 21 Jan 2026 20:16:03 GMT

@As41

This link explains the warranty and repair process:

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs